Customer Experience Specialist - Part Time

Generation Tux • Louisville, KY

299d

About The Position

Generation Tux is an online tuxedo and suit rental platform founded by menswear legend, George Zimmer. George created the company in 2014 to provide high-quality tuxedo and suit rentals, competitively priced, and in the most convenient way possible -- shipped directly to your door. Generation Tux is a growth-stage startup, and we need your help taking our growth to the next level. Generation Tux is currently looking for a motivated self-starter to join our Customer Service team. Applicants should be reliable, hard-working, detail-oriented, and be able to problem-solve. A typical day includes regular contact with customers by phone and email as well as other office duties as assigned. We strive to have a strong, corporate culture that stresses communication and high-level execution.

Requirements

• Excellent verbal and written communication skills in English
• 2+ years working in customer service (virtually or in person)
• Ability and knowledge using computers and various platforms (email, social media) to answer customer needs

Nice To Haves

• Previous call center experience preferred but not required
• Dependability
• Computer skills
• Multitasking and organization skills
• A strong desire to help and be empathetic to customer’s needs

Responsibilities

• Regular contact with customers by phone and email
• Perform other office duties as assigned

Benefits

• Paid training
• Leadership guidance to ensure your success
• A diverse and inclusive workplace

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level