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Join our award-winning customer service team as a full-time Customer Experience Specialist. This is your opportunity to be part of Midco - a leader in communications and technology! As a member of our team, you'll redefine customer experience, creating meaningful connections with each customer you serve. Create meaningful connections with customers by delivering exceptional experiences. Build strong relationships while efficiently managing multiple inquiries and resolving concerns related to internet, billing, cable and phone services. This role focuses on providing accurate, timely and empathetic support while identifying opportunities to enhance customer satisfaction and loyalty.