Customer Experience Specialist (Hybrid)
Pencor Services•Ephrata, PA
424d•$35,360 - $35,360•Remote
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About The Position
The Customer Experience Specialist role at Blue Ridge Communications is designed to build and maintain trusted relationships with customers through effective communication and support. This hybrid position involves assisting customers both over the phone and at retail counters, ensuring a pleasant experience by addressing inquiries related to billing, service, and technical issues. The ideal candidate will embody the company's brand promise of delivering a trusted and valued connection, while also being proactive in educating customers about products and services.
