Customer Experience & Service Transformation - Senior Manager
Accenture•Florham Park, NJ
429d
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About The Position
The Senior Manager for Customer Experience & Service Transformation at Accenture is responsible for optimizing and transforming customer service solutions for clients. This role involves evaluating current customer service offerings, identifying gaps, and providing strategic recommendations to enhance customer support through technology and process improvements. The position requires strong leadership skills, the ability to collaborate across teams, and a deep understanding of customer support organizations and technologies.
