CUSTOMER EXPERIENCE SALES ASSOCIATE - AUDI ORANGE PARK

Hanania Automotive Group • Jacksonville, FL

6d

About The Position

Are you passionate about delivering exceptional customer service and creating positive first impressions? At Hanania Automotive Group, we’re seeking a friendly and professional Customer Experience Sales Associate to join our team. As a Customer Experience Sales Associate, you'll be instrumental in ensuring every guest receives a World-Class experience, from the moment they arrive until they drive away. What we offer: A super-compensation package with incentives for your extraordinary service. A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, to ensure you're well-equipped. Access to ongoing training and development opportunities that will further enhance your skills and career trajectory. A collaborative work culture within a reputable, family-owned business Great facilities and equipment that will make your efforts even more efficient. Exclusive employee discounts on vehicle purchases, parts, and services to reward your tireless efforts.

Requirements

• High School Diploma or GED required.
• Professional appearance and pleasant phone demeanor.
• Strong organizational and communication skills.
• Ability to work evenings and weekends as required.
• Reliable, friendly, and outgoing personality.
• Team-oriented with a self-motivated approach to tasks.
• Superior customer service skills and a passion for the automotive industry.
• Commitment to ongoing improvement and career growth within the company.
• Ability to lift up to 15 pounds and perform tasks involving bending, stretching, kneeling, and squatting.
• A valid driver's license with clean driving record.
• Must pass background check and hair follicle drug screen.

Responsibilities

• Warm Welcome: Greet all guests with a smile and a positive attitude, ensuring courteous and professional interactions.
• Vehicle Handling: Retrieve vehicle history files, assign sequence numbers, and verify customer and vehicle information.
• Customer Follow-Up: Provide regular updates on vehicle status and address any guest inquiries or concerns.
• Tech Savvy: Utilize technology and software efficiently to support daily tasks.
• Team Support: Collaborate with Sales and Service teams, fostering a cooperative and supportive work environment.
• Client Relations: Build strong relationships with clients, resolving concerns and maintaining satisfaction.
• Lounge Maintenance: Keep the guest lounge clean, well-stocked, and welcoming.
• Additional Duties: Perform other tasks as needed to ensure smooth dealership operations.

Benefits

• A super-compensation package with incentives for your extraordinary service.
• A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, to ensure you're well-equipped.
• Access to ongoing training and development opportunities that will further enhance your skills and career trajectory.
• A collaborative work culture within a reputable, family-owned business
• Great facilities and equipment that will make your efforts even more efficient.
• Exclusive employee discounts on vehicle purchases, parts, and services to reward your tireless efforts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees