Customer Experience Representative

Allergan Aesthetics • Austin, TX

1d

About The Position

We are looking for a dependable person who enjoys working in a team. The ideal candidate should have a positive attitude and be committed to providing excellent customer service to Abbvie customers and sales representatives. This role requires thinking creatively and working with others in customer operations to find solutions to customer problems. If you are interested in joining our dynamic team and have a chance to grow with Abbvie, please submit your resume. Let's talk about how your skills can contribute to our team and the opportunities available to you at Abbvie.

Requirements

• 1-2 years of Customer Service Experience working in a team-oriented, collaborative environment
• High School Diploma (Bachelor's Degree preferred)
• Goal-oriented with a positive and curious outlook.
• Exceptional attention to detail and capability to handle multiple tasks and meet deadlines.
• Excellent written and oral communication skills.
• Exceptional organizational skills and the ability to prioritize effectively.
• Capacity to manage and lead multiple tasks/projects independently.
• Proficient problem solver with the ability to make quality decisions.

Responsibilities

• Address customer inquiries, requests, and issues.
• Investigate and follow up on customer requests.
• Deliver exceptional customer service with a courteous and professional approach.
• Place orders received through various channels.
• Work effectively both independently and collaboratively within a team.
• Attentively listen to customer needs and questions, responding appropriately.
• Processing daily open orders and ensuring timely fulfillment.
• Utilize critical thinking skills to proactively resolve customer needs.

Benefits

• paid time off (vacation, holidays, sick)
• medical/dental/vision insurance
• 401(k)
• short-term incentive programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED