Customer Experience Representative III
Rheem Manufacturing Company•Fort Smith, AR
47d•Onsite
About The Position
The Customer Experience Representative III plays a critical role in delivering exceptional service and support to our customers and sales teams. This senior-level position is responsible for managing complex customer interactions, resolving escalated issues, mentoring junior team members, and driving continuous improvement in customer experience processes. The ideal candidate will bring a proactive mindset, deep product knowledge, and a passion for delivering outstanding service. This position will serve our US Air Division, located in Fort Smith, AR.
Requirements
- proactive mindset
- deep product knowledge
- passion for delivering outstanding service
Responsibilities
- managing complex customer interactions
- resolving escalated issues
- mentoring junior team members
- driving continuous improvement in customer experience processes
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
