Customer Experience & Publications Associate
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About The Position
The Immigrant Legal Resource Center (ILRC) is seeking a full-time Customer Experience & Publications Associate based in our San Francisco office. This is an exempt union position that reports to the Associate Director of Educational Program Management. The ILRC currently has a hybrid work model requiring at least two in-office days per week. The ILRC is a leading national nonprofit legal support center headquartered in San Francisco with additional staff in Austin, Houston, Laredo, San Antonio, Southern California, the San Joaquin Valley of California, Washington, D.C., and Washington state. ILRC’s mission is to work with, educate, and enhance the capacity of immigrants, community organizations, and the legal sector, to build a democratic society that values diversity, dignity, and the rights of all people. Founded in 1979, the ILRC is one of the foremost experts on engaging immigrants and developing their leadership in the democratic process, providing expertise on complex issues of immigration law, procedure, and policy, and engaging in advocacy and educational initiatives on policies that affect immigrants. We are a team-based organization that makes most of its decisions in a collaborative manner that allows for significant staff input.
