Customer Experience Project Manager

Ivanti

65d

About The Position

As a Senior Customer Experience Project Manager at Ivanti, you’ll be at the heart of delivering mission-critical solutions for leading organizations. You'll coordinate with cross-functional teams, guide customers through every phase of project delivery, and ensure we consistently exceed client expectations. Your work will directly influence how customers experience Ivanti’s cutting-edge products and drive ongoing value for users around the world.

Requirements

• Minimum 3 years of professional project management experience
• Bachelor’s degree or equivalent education/experience
• Advanced knowledge of project management methodologies
• Exceptional communication skills, both written and verbal
• Strong organizational skills and attention to detail
• Experience with Office 365 products and Professional Services Automation tools (e.g., FinancialForce, Mavenlink, Kimble, OpenAir PSA) is a plus
• PMP certification preferred, or a desire to pursue certification
• Ability to interpret data and effectively manage resources

Responsibilities

• Develop and manage detailed project plans, including resource estimates, schedules, budgets, and change management strategies
• Lead project delivery against defined plans, objectives, and budgets
• Report on project status, progress against milestones, and key risks to both customers and internal stakeholders
• Manage project scope and adapt to changes using established PMO processes
• Build strong relationships with key customer contacts and earn their trust through high-quality delivery and insight
• Promote the benefits and value of Ivanti solutions and actively identify opportunities to expand our impact
• Partner with the PMO team in strategic planning, process improvements, and operational changes

Benefits

• Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance.
• Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family.
• Global, diverse teams: Collaborate with talented people from 23+ countries.
• Learning & development: Grow your skills with access to best-in-class learning tools and programs.
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees