The Copilot Growth team operates as an incubation group within Growth and Experiences, dedicated to influencing innovative M365 Copilot features, agents, and go-to-market strategies for scalable success. As a global organization, the team is responsible for defining, validating, and refining customer value and product-market fit, ensuring these insights shape roadmap strategy and inform best practices across marketing and field operations. The team's primary objective is to deliver solutions that maximize business value for customers while simultaneously achieving internal organizational goals. The Copilot Growth Programs team functions as the strategic and operational backbone for our customer-facing organization, dedicated to optimizing processes and operations to expedite the achievement of key objectives. As a Customer Experience Program Manager on this team, you will be responsible for synthesizing insights and learnings, establishing effective channels for disseminating these insights, leading high-impact initiatives, and supporting rhythm of business (ROB) activities and team readiness. This position presents an opportunity to further develop your business acumen, drive adoption of AI and agentic solutions, sharpen your strategic thinking, and enhance your ability to influence outcomes. Our team is committed to moving with urgency, fostering a growth mindset, upholding standards of excellence, and valuing diverse perspectives.