Microsoft-posted 8 months ago
Mid Level
Redmond, WA
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In this Customer Experience Program Manager role, you’ll be part of a small team to help make it easier for Microsoft’s most demanding customers, to enthusiastically adopt the MS Cloud. You’ll do this by helping our customers and internal customer account teams understand these detailed concerns, explain them to others and plan for how to handle them. In some cases, you’ll provide for-fee assistance to some customers who have very specific assurance needs to plan for, and you’ll deal with customer contacts of differing types including vendor management, audit assessors, lawyers, technical staff and business executives.
