Customer Experience Member
About The Position
A SPENGA Customer Experience (CX) Member is a positive, energetic and efficient individual who warmly welcomes and takes care of members. As a SPENGA ambassador, managers will promote, sell and add to the SPENGA culture in and out of the studio. SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 50+ studios running and 250+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our LMS, along with live training with the corporate team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.
Requirements
- Strong leadership abilities
- Previous sales experience preferred; preferably high-end goods or services
- Willingness to learn. Candidates must be able to adapt to our exciting new fitness philosophy
- Motivation and drive
- Excellent customer service and sales skills
Nice To Haves
- Experience and/or certifications in personal training
- Experience and/or certifications in group training
- Experience and/or certifications in Spin and yoga are a plus
Responsibilities
- Sell memberships and retail
- Meet and exceed sales and retention expectations
- Retain and increase client participation
- Set up and reset studio equipment before and after classes.
- Maintain clean facility
Benefits
- Flexible schedule
- Paid time off
- Training & development
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
