Customer Experience Manager
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About The Position
Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 209 stores in four states - Texas, Louisiana, Arkansas, and Oklahoma - with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC's 205-acre outdoor recreation area. The position manages front end operations and staff to promote high levels of engagement and customer satisfaction, proactively addressing issues and concerns through effective communication, adherence to Company policies, and thorough training of front end partners.
