Customer Experience Manager
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About The Position
Waterworks Aquatics is a premier swim school with 39 locations across California and Denver. We teach children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming techniques. As a Customer Experience Manager, you will oversee office operations, ensuring efficient and high-quality customer service. You’ll ensure Waterworks aligns with its customer service vision by providing accurate information, fostering engagement, creating a memorable customer experience, and maintaining a productive office environment. You will also be responsible for driving the overall growth and success of your center.
