The Aeromotive Group houses the automotive aftermarket's top shelf manufacturers of performance products including Aeromotive Fuel Systems, Waterman Racing Components, The Aeromotive Group Ignition Products, Taylor Cable Products, JBA Performance Exhaust, Doug's Headers, Patriot Exhaust, Compu-Fire performance products and Spyke motorcycle products. From hot rods to muscle cars, late-model cars, trucks, motorcycles and professional race teams, The Aeromotive Group's industry savvy and product expertise provide spark, horsepower, sound, and unrivaled performance for enthusiasts of classic to modern vehicles. ROLE OVERVIEW: Position: Customer Service Lead Representative FSLA Status: Full-time/Non-exempt Location: In-office (Lenexa, Kansas) Reports to: Customer Service/Technical Service Manager Company Overview Aeromotive Inc. is a leader in high-performance fuel delivery systems for street, race, off-road, and marine applications. We fuel passion by delivering products built for durability and performance-backed by expert technical support and deep industry knowledge. As part of The Aeromotive Group, we support automotive enthusiasts and professional racers across a wide range of performance brands. Job Summary The Customer Service Lead plays a key role in delivering a top-tier customer experience while supporting and guiding the customer service team. This position combines hands-on customer interaction with day-to-day coordination of customer service operations, order management, inventory communication, and process improvement. The ideal candidate leads by example, supports team development, and ensures consistent, high-quality service for our customers.