Customer Experience & Insights Manager
nVent Electric•San Diego, CA
330d•Hybrid
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About The Position
As a Customer Experience and Insights Manager, your role will involve coordinating the entire customer journey, identifying customer issues, and leading efforts to maintain high levels of customer satisfaction. You will be a subject matter expert who can recommend and implement the right method to help discover the insights needed to uncover the customer problem and use creative problem-solving techniques to craft dynamic research studies. You will report to the Director of Customer Experience and Insights and will be a team member of the nVent Enterprise Marketing Team.
