Customer Service - Gilroy

California Sports Center•Gilroy, CA

44d•$23

About The Position

Customer Service - Gilroy Customer Experience - Greeter - for our Gilroy location Hours per week: This is a part-time position to start, with afternoon, evening and Saturday hours available. It may grow to up to 25 hours per week (multiple site assignments is possible) Qualifications: Experience in dealing with people – kids and adults - and interested and available specifically for our Gilroy training center. Training/Education: Must be at least 16 years of age. Training is provided. However, as a condition of continued employment this position requires an approved CPR/FA certification. which if the candidate is not currently in possession of, must be completed within the first 30 days of employment. Skills: Strong positive communication skills, outgoing, upbeat and professionally confident with customers, and staff, and must love kids. Duties: Know and follow all CSC Policies and Procedures; read and understand pertinent handbooks. Complete New Hiring Training program/worksheet within 90 days (w/mentor) Attend scheduled orientation and trainings as required. Understand and complete the pricing and signup procedures with customers Collect payments Schedule Try-outs Greet and assist all customers – especially new student tryouts Assist to register new students Understand class records and roll sheets Answer phones – correctly, professionally General office duties as assigned Assist in retail to maintain inventories Assist in the sales and support of events as assigned (including weekends) Assist with facility maintenance and cleanliness as required by management. Maintain a clean work area at all times. Other duties as assigned. Pay Range: Minimum wage to $23.00 per hour pending years of experience in customer service.

Requirements

Experience in dealing with people – kids and adults - and interested and available specifically for our Gilroy training center.
Must be at least 16 years of age.
Must have strong positive communication skills
Must be outgoing, upbeat and professionally confident with customers, and staff
Must love kids
CPR/FA certification (must be completed within the first 30 days of employment)

Responsibilities

Know and follow all CSC Policies and Procedures; read and understand pertinent handbooks.
Complete New Hiring Training program/worksheet within 90 days (w/mentor)
Attend scheduled orientation and trainings as required.
Understand and complete the pricing and signup procedures with customers
Collect payments
Schedule Try-outs
Greet and assist all customers – especially new student tryouts
Assist to register new students
Understand class records and roll sheets
Answer phones – correctly, professionally
General office duties as assigned
Assist in retail to maintain inventories
Assist in the sales and support of events as assigned (including weekends)
Assist with facility maintenance and cleanliness as required by management.
Maintain a clean work area at all times.
Other duties as assigned.