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The Windows Cloud Experience (WCX) Engineering Support-as-a-Feature Team engages with our customers and our support partners to ensure that we deliver top-notch customer experiences, and that supportability is an integral part of the product engineering lifecycle. We are seeking a Customer Experience Engineer II who is customer-obsessed and can become a deep technical subject matter expert to develop, improve, and operate processes on a global scale. We are a team focused on learning from deep technical engagement with customers and support engineers to improve Windows 365 and Azure Virtual Desktop; thus, accelerating adoption of Windows in the cloud!