Customer Experience Data Analyst
Reputation.com•Lehi, UT
271d
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About The Position
We are seeking a skilled and data-driven Customer Experience Data Analyst with expertise in data science to join our Expert Services team. The ideal candidate will develop tools, manage SQL databases, and work closely with engineering teams to leverage AI and LLMs for customer comment analysis. This role will be crucial in identifying trends and insights from large datasets, enabling efficient decision-making and strategic improvements for our clients. This individual will be part of the Global Professional Services team, under the Expert Services branch partnering with Customer Success Managers for paid engagements.
