Customer Experience (CX) Designer - Physical
Genentech•Los Angeles, CA
247d•$108,710 - $201,890
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About The Position
The Customer Experience (CX) Designer – Physical specializes in designing and optimizing real-world, in-person experiences to ensure smooth, engaging, and impactful interactions across key healthcare environments. This includes settings such as medical congresses, clinics, hospitals, patient support programs, and field representative engagements. The role focuses on bridging the gap between digital and physical touchpoints, leveraging human-centered design principles to create intuitive and meaningful experiences that resonate with both customers and patients.
