Customer Experience (CX) Designer - Digital
Genentech•Los Angeles, CA
248d•$108,710 - $201,890
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About The Position
The Customer Experience (CX) Designer - Digital specializes in crafting digital-first experiences by leveraging human-centered design principles and emerging technologies to enhance user engagement. This role focuses on designing intuitive and seamless customer interactions across various digital platforms, ensuring alignment between all touchpoints, business objectives and user needs. Additionally, this role plays a critical part in driving innovation in digital CX, integrating emerging trends such as AI-driven personalization, automation, and omnichannel consistency to create a cohesive digital ecosystem.
