Customer Experience Coordinator
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About The Position
We are growing and are in search of customer service-oriented professionals to join our team! The Customer Experience Coordinator (“CEC”) is responsible for assisting policy owners and agents telephonically, on-line and through written correspondence. The CEC resolves internal and external customer issues and works to preserve customer service standards for our organization. We are a growing Florida based firm, with our home office located in St. Petersburg, FL, that prides itself in handling Homeowners Property and Casualty claims from first notice of loss through claim resolution for our clients. We specialize in servicing Insurance carriers that insure both Mobile Home and Homeowners policies. We are a family-based organization where your voice can be heard, and you will not get “lost in the crowd”. It is our mission to provide a reliable and timely claims experience for our customers, with a corporate culture that supports personal growth and development opportunities for all employees. Storm King Claims is part of the Jerger family of companies that also includes American Traditions Insurance Company, TJ Jerger MGA and West Point Insurance Services.
