Customer Experience Concierge Centurion Lounge - DFW

American ExpressDallas, TX
456d$41,600 - $46,010

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About The Position

The Member Service Professional (MSP) at the American Express Centurion Lounge in DFW Airport is responsible for delivering exceptional service to Card Members. This role acts as the face of American Express, providing concierge and lifestyle services while ensuring a superior customer experience. MSPs are expected to create innovative solutions to customer issues, maintain a high level of professionalism, and work collaboratively in a fast-paced environment.

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