Customer Experience Banker - Bellefontaine, OH

Huntington National Bank • Bellefontaine, OH

2d • Onsite

About The Position

Welcomes and establishes relationships with customers. Highly proficient in processing customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Educates customers on how to leverage technology (e.g. ATM, Kiosk, Mobile, On-Line) to conveniently process their transactions. Educates and refers customers to other areas of the bank to deepen relationships and build strong internal partnerships pursuant to OCR guidelines. Adheres to all operational, security, risk and regulatory related policies and procedures. Demonstrates acumen in banking, transaction processing, cash handling, customer service, operations, systems, technology and communication while maintaining up to date knowledge on all products, services, technology and policies.

Responsibilities

• Welcomes and establishes relationships with customers.
• Proficiently processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
• Educates customers on how to leverage technology (e.g. ATM, Kiosk, Mobile, On-Line) to conveniently process their transactions.
• Educates and refers customers to other areas of the bank to deepen relationships and build strong internal partnerships pursuant to OCR guidelines.
• Adheres to all operational, security, risk and regulatory related policies and procedures.
• Demonstrates acumen in banking, transaction processing, cash handling, customer service, operations, systems, technology and communication while maintaining up to date knowledge on all products, services, technology and policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed