Customer Experience Associate

Weis Markets • Eldersburg, MD

77d • $15 - $22

About The Position

The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned. This position involves greeting customers, answering questions, and resolving concerns promptly and professionally. The associate will operate front end scanning equipment and cash register, ensuring accuracy during transactions and maintaining proper security measures. The role also includes maintaining knowledge of weekly ads and store layout, ensuring cleanliness and sanitation in the department, and utilizing company-provided Personal Protective Equipment (PPE). The associate may assist in other departments as needed.

Requirements

• Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED).
• No prior experience required.

Responsibilities

• Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
• Operates front end scanning equipment and cash register, performing all related check out procedures including properly and efficiently bagging merchandise.
• Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected.
• Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
• Responsible for general sanitation in the department, following cleaning schedules and department guidelines.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE).
• May also be called upon to assist in other departments.

Benefits

• Hourly rate starts at $15.00 and goes up to $22.00.
• Access to a variety of benefits including minimum essential coverage (MEC) Plan with 100% in-network coverage for all preventative care services.
• Two supplemental medical plan options: Advantage and Elite plans.
• Dental and vision insurance.
• Short term disability, term life and AD&D insurance.
• Voluntary insurance options such as hospital indemnity and critical illness.
• 401(k) retirement savings plans.
• Scholarship program and associate discount programs.
• Auto and home insurance.
• Employee assistance program.
• Pet insurance.
• Paid time off and sick pay.

What This Job Offers

• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees