Customer Experience Associate (PowerZone- Electronics)

Army and Air Force Exchange Service • Maxwell AFB, AL

74d

About The Position

As a Customer Experience Associate in Electronics, you know that the right digital device can help make our customer's lives easier. Use your passion for tech to help customers discover new, innovative products and make shopping for electronics fun and informative. As a PowerZone team member, your technology expertise and dedication to the digital world will educate and excite customers on all things electronic. You'll know which gadgets will meet customer's needs and stay up to date on the latest technology trends. With your digital knowledge and helpful suggestions, customers will continue to shop the Exchange the next time the newest gadget arrives.

Responsibilities

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to the electronics area to let them know you'll be right with them
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
• Ensure customers have an extraordinary experience while shopping
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation

Benefits

• Flexible scheduling
• Comprehensive medical, dental, life and disability insurance
• Paid time off
• Shift differential/holiday pay
• Traditional pension and 401K plan for qualifying associates
• Access to the base and its facilities
• Mass Transit program
• Status as an employee of the DoD

What This Job Offers

• Industry: Executive, Legislative, and Other General Government Support