Customer Experience Ambassador - Macclesfield Full Time

McDonald's UK•Cheshire, CT

53d

About The Position

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.Quite simply, you'll be working in our fast moving, high energy environment and were looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Requirements

Genuine smile
Ability to connect with customers and make them feel valued
Friendly, welcoming, courteous and helpful behaviour
Work well as part of a team
Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact
Ability to maintain high energy levels whilst working both efficiently and productively