Customer Executive Food Service CMC

Bimbo Canada•Chicago, IL

49d•$102,000 - $142,800•Remote

About The Position

The Bimbo Bakehouse Customer Executive Non-Comm will lead, develop, and support National Non-Commercial Food Service accounts (Sodexo, Aramark, Compass/Foodbuy, Premier, etc..). In this role, you will be responsible for leading our team within the assigned accounts, identifying new prospects and opportunities as well as monitoring current sales and assuring profitability. You will collaborate with internal teams, including Regional and Broker sales training and launches, R&D, Marketing, Supply Chain, Customer Service, Operations and Consumer Insights. This is a remote position and can be based anywhere in the US.

Requirements

Must have excellent organizational, communication (written and oral), and interpersonal skills.
Financial and business analysis experience preferred.
Strong project management skills are required.
Adapts approach and attitude in real time, according to the changing demands of different situations.
Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
Holds self and others accountable to meet commitments.
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
BA/BS in Business or related field is preferred. A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted.
Minimum of 5 years of experience performing in a sales or account management role.
Must have prior experience directly managing non-commercial customers.
Proficient in Microsoft Excel, Power Point, Word, and Outlook.

Responsibilities

Develop mutually beneficial long-term partnerships with customers
Establish relationships with key buying influencers at multiple levels including senior leaders and management.
Understand customer dynamics + initiatives and develop customer strategies to grow.
Align sales activities with internal business strategies and objectives: profitability, market analysis, growth, and capacity utilization.
Manage communication to all functional teams regarding account news and information.
Cultivate customer relationships by developing new business.
Consistently monitor sales performance with existing business, and identify new opportunities.
Field operational calls as needed, and handle service-related issues that may arise.
Stay current with competitive and innovative developments in the marketplace.
Report and present updates and results on a regular basis.
Align with Business unit strategies and objectives: profitability, market defense, growth, and capacity utilization.
Reach corporate revenue and profit goals when aligning specific customer strategies.
Organize and maintain contract and pricing programs with each account.
Effectively communicate (written and oral) and present to external and internal customers as required.
Engage with customer culinary leads to present new and existing products + capabilities.
Share best practices, ideas, and creative ways to enhance and improve internal processes.
Must be able and willing to travel.