Customer Excellence Representative
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About The Position
As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. At Chemours, the Customer Excellence team is the face of our organization to our customers and a key advocate for delivering industry-leading service. We are committed to understanding, shaping, fulfilling, and exceeding customer expectations while fostering long-term relationships. The CER plays a pivotal role in managing and enhancing the end-to-end customer experience. This position supports two-way engagement to drive customer satisfaction and loyalty. This is a highly visible, key role within the Company and the APM business in North America. The CER role provides the opportunity to work across the Order to Cash Process (OTC). This hybrid role is a key liaison with the customer and requires interactions with customers, sales, supply chain, product managers, demand management, warehousing and logistics within the company. Supporting Chemours' SAP platform requires strong problem-solving abilities and communication skills to help improve Chemours' business tool capabilities.
