Customer Engineering - Summer Internship Positions

CumminsColumbus, IN
113d$3,900 - $5,000

About The Position

In this role, you will make an impact in the following ways: May include activities to support the improvement of processes such as Installation Quality Assurance, OEM integration and product selection and tools such as Advisor, Cummins On-line Specifications (COLS) and Global Customer Engineering (GCE) required to support the processes and enable high quality decision making. May include activities to support input with Subject Matter Experts and Value Package Introduction (VPI) Teams to help deliver product data and installation requirements to Application Engineers and OEMs. Develops strong working relationships with customer technical counterparts to deliver product technical information, manage product specifications, communicate product change information, conduct installation issue resolutions, and facilitate customer requests. May include activities in translating customer needs and 'voice of the customer' into functional product requirements. May include activities in customer/market advocation inside Cummins during participation in new product development programs, design reviews and product change request processes. May include activities to ensure products are applied and installed correctly to meet customer system requirements and environments. May include activities to assure installation quality by validating prototype machine performance and ensuring installations meet Cummins requirements. May include activities in problem resolution for moderately complex components, products, systems, subsystems, or services. Supervised execution of established work processes and systems, while still developing technology or product knowledge; engages with the improvement of systems and processes. No direct management of people but could involve limited coordination of work amongst engineers and technicians. Contributes effectively toward team goals and develops proficiency in the competency areas critical to success in the role.

Requirements

  • Must be a full-time enrolled student pursuing an undergraduate or graduate degree at an accredited U.S. college/university
  • Minimum 2.5 or above GPA preferred
  • Must be able to complete a minimum of 4-months to 6-months or a maximum of a 12-months commitment
  • Must be able to complete 40 hours per week
  • Willingness to learn from others on the job
  • Must be currently residing within the continental U.S.

Responsibilities

  • Technical Customer Management
  • Product Application Support
  • Machine Integration
  • Product Installation Quality
  • Product Selection
  • Product Problem Solving
  • Machine Operation and Support
  • Customer Focus
  • Decision Quality
  • Drives results
  • Collaborates
  • Communicates effectively

Benefits

  • Equal employment opportunities to all qualified persons
  • Diversity in the workplace
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