Customer Engagement Solutions Director - Evernorth Health Services - Hybrid
Cigna•Bloomfield, CT
408d•Hybrid
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About The Position
The Customer Engagement Solutions Director (CESD) at Cigna is responsible for architecting, implementing, and managing large enterprise customer service programs. This role operates at both strategic and tactical levels, focusing on enhancing customer experience through innovative solutions. The CESD will lead teams, provide technical support, and ensure the successful delivery of service solutions across Cigna's programs.
