Customer Engagement & Membership Specialist

Hand & Stone Massage and Facial Spa • Davie, FL

163d • $16 - $18

About The Position

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Davie, is seeking a Sales Consultant. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Requirements

• Excellent personal appearance
• Good verbal and written communication skills
• Ability to handle stressful situations professionally
• Multitask with ease while focusing on the guest

Responsibilities

• Meet membership sales goals
• Detailed knowledge of the menu of services - don't worry, we'll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Benefits

• Hourly + plus commissions and bonuses
• Health benefits for Full Time Employees
• Dental, Vision, Accident & Life Insurance
• 401k retirement plan
• Flexible schedules
• A professional and relaxing work environment
• Complimentary massage or facial each month
• Employee discounts
• Contests

What This Job Offers

• Career Level: Entry Level
• Industry: Personal and Laundry Services