Customer Engagement & Membership Specialist

Hand & Stone Massage and Facial SpaDavie, FL
163d$16 - $18

About The Position

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Davie, is seeking a Sales Consultant. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Requirements

  • Excellent personal appearance
  • Good verbal and written communication skills
  • Ability to handle stressful situations professionally
  • Multitask with ease while focusing on the guest

Responsibilities

  • Meet membership sales goals
  • Detailed knowledge of the menu of services - don't worry, we'll train you!
  • Have excellent customer service to members and guests, while building relationships that last
  • Capable of working flexible hours
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Bring a positive and energetic attitude
  • Answer phones, schedule appointments, and file documents
  • Perform various other duties as assigned

Benefits

  • Hourly + plus commissions and bonuses
  • Health benefits for Full Time Employees
  • Dental, Vision, Accident & Life Insurance
  • 401k retirement plan
  • Flexible schedules
  • A professional and relaxing work environment
  • Complimentary massage or facial each month
  • Employee discounts
  • Contests
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