Customer Engagement Front Desk Host

Holman Automotive • Fort Lauderdale, FL

130d • $15 - $21

About The Position

Holman Motorcars is seeking a warm, engaging, and professional Front Desk Host to be the welcoming face of our dealership, representing brands such as Rolls-Royce, Bentley, and Aston Martin. The position involves serving as the first point of contact for all showroom guests and clients, greeting visitors with a genuine smile and a polished, luxury-brand presence, and creating a welcoming and refined atmosphere from the moment guests arrive. The schedule includes four weekdays (Monday - Friday) from 9:00am - 6:00pm and some Saturdays from 9:00am to 5:00pm, with Sundays and one weekday off.

Requirements

• A warm, outgoing personality with a natural ability to connect with people
• Exceptional communication skills, both in person and over the phone
• Professional appearance and demeanor aligned with luxury brand expectations
• Strong computer skills across multiple platforms, including CRM systems and scheduling tools
• Experience with data entry, reporting, and customer relationship management
• Reliable, punctual, and highly responsible
• Previous experience in hospitality, luxury retail, or high-end customer service is a plus

Nice To Haves

• Experience in retail sales or event planning is a bonus

Responsibilities

• Serve as the first point of contact for all showroom guests and clients
• Greet visitors with a genuine smile and a polished, luxury-brand presence
• Create a welcoming and refined atmosphere from the moment guests arrive
• Engage in friendly, natural conversation to understand client needs
• Direct clients to appropriate departments (Sales, Service, Parts) with professionalism
• Answer and route incoming calls using premium-brand telephone etiquette
• Manage appointment scheduling and customer check-ins using dealership software
• Maintain a pristine front desk and lounge area that reflects our brand standards
• Assist the Sales Department with clerical and administrative tasks
• Support marketing events and showroom planning as needed

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services