Customer Enablement Specialist

FieldPulseDallas, TX
Onsite

About The Position

The Customer Enablement Manager will own the strategy and execution of scaled customer education and adoption programs, including FieldPulse University, in-app guidance, lifecycle education campaigns, and digital learning experiences. This role is responsible for turning product education into measurable business impact. This is not a content-only role. This is a systems, adoption, and scale role.

Responsibilities

  • FieldPulse University (LMS Strategy & Execution)
  • Digital Adoption & In-App Enablement
  • Customer Lifecycle Education Programs
  • Help Center & Scaled Content Strategy
  • Webinars & Scaled Learning Programs
  • Metrics & Impact Reporting
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