Customer Development Specialist- Hoboken, NJ

Inspira Marketing • Hoboken, NJ

357d • $65,000 - $70,000

About The Position

The Customer Development Specialist is responsible for driving business and commercial performance for a spirits portfolio within a designated set of key off premise independent and chain accounts. Success is defined as building strong partnerships with the most influential customers leading to commercial growth within our portfolio. This role will focus on expanding education, awareness, and affinity for our world-renowned brands while executing best-in-class retail execution effectively and consistently. This role works cross functionally with various parties to ensure the successful sale, volume growth, distribution, brand presence, and positioning of the supplier's portfolio.

Requirements

• Must be 21 years or older
• Candidates must possess strong influencing and people skills
• Ideal candidates possess 3-5 years of professional experience, with a minimum 2-3 years demonstrated sales experience
• Beer, wine, spirits, agency, or CPG is a plus
• Adept at communicating clearly and concisely with clients, partners, colleagues, and other professional audiences
• Associates Degree required; Bachelor's Degree preferred
• Familiarity with VIP, Trax, Repsly preferred but not required
• Highly proficient in Microsoft Office: Word, Excel, Outlook, and PowerPoint
• Strong budget management skills
• Proven ability to meet deadlines, juggle multiple projects, and work independently
• Must have valid driver's license, with clean driving record/background check
• Must be willing to travel within assigned sales region
• Must be able to lift and move cases of product frequently
• Must be able to climb, kneel, and stoop to arrange and display point of sale
• Must be willing to work weekends and holidays, as needed

Nice To Haves

• Familiarity with VIP, Trax, Repsly preferred but not required

Responsibilities

• Ownership of commercial performance within assigned off premise accounts
• Foster relationships with off premise decision makers to influence brand affinity with intent, imagining creative and compliant ways to exceed commercial and execution targets
• Expand portfolio distribution wherever, and whenever possible
• Activate retail merchandising tactics to ensure all covered accounts are at or exceeding minimum off premise brand standards
• Pre plan with Agency Management to ensure the right efforts are put against the right brands within the right accounts
• Manage and maintain an effective call frequency for the given territory
• Drive commercial success - specifically rate of sale - through upselling, securing multiple SKU distribution, drive visibility and displays
• Present and participate in client, distributor, and customer facing meetings at various scale
• Ability to do retail / beverage math. Possess a comfort with talking numbers and margins with customers
• Build bonds and connections between our portfolio and trade by leveraging the Agency network for cross channel training, education, and experiential (e.g., tequila dinners, launch events, etc.)
• Drive share of floor and shelf through the execution of customer-led trade programs
• Utilize on-line database and systems to track all territory progress
• Maintain open communication with field and HQ
• Manage budget and maintain records for monthly reconciliation
• Ensure compliance of all alcoholic beverage regulations

Benefits

• Medical
• Dental
• Vision
• 401k with match
• PTO time
• Incentive opportunities
• Bonus potential subject to applicable bonus plan terms and conditions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree
• Number of Employees: 251-500 employees