Customer Development Director

CONA Services • MD

82d • $105,000 - $140,000

About The Position

The Customer Development Director possesses a deep knowledge of the retailer, the competition, and the marketplace. This position will serve as the “go-to“ person by the retailer’s leadership team for best practices, innovation, and engagement while maintaining a bias for growth by driving sales and constantly exploring additional opportunities for incremental revenue and margin results. The Customer Development Director is deeply connected with CCCI’s field operations and leadership teams to ensure that business plans are efficiently executed as agreed upon. This position will lead the Royal Farms business for the Coca-Cola. The position will coordinate activity with other bottlers and represent the system.

Requirements

• Bachelor’s degree four (4) years
• Knowledge acquired through five (5) to seven (7) years of work experience

Nice To Haves

• Bachelors in Business Administration, Marketing, Communications, Liberal Arts, Sociology, or Psychology

Responsibilities

• Develop, negotiate, and maintain a strategic partnership status with the customer to ensure joint business plans are achieved
• Establish and lead cross-functional relationships with field operations, product supply, marketing, and revenue generation management to ensure alignment to respective strategic objectives
• Coach, teach, and train (instructs) the field operations teams on alignment to customers sales plans, best practices, and expectations
• Create, maintain, and update critical sales correspondence to ensure the operations teams have the most up to date execution plans for assigned customer
• Cultivate, sustain and maintain ongoing relationships and attends meetings, as needed with key external business partners (NRS, brand, bottler, and other relevant partners) to drive incremental growth to objectives
• Collaborate with Revenue Generation colleague to compile and report key business results to CCCI’s Sr. Leadership team
• Analyze data to determine opportunities and implement tactics to reverse or sustain trends
• Develop and execute sales programs and conduct post-analysis reviews, to gain an understanding of the effectiveness
• Make adjustments as needed to sustain or reverse trends

Benefits

• 401(k) match
• health coverage
• employee stock purchase plan

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees