Customer Delivery Technician

Buckman International • West Monroe, LA

2d • Onsite

About The Position

This role ensures the effective application and performance of Buckman’s chemical solutions—focused on sizing, retention, drainage, and overall product quality. The position is responsible for process optimization, laboratory testing, reporting, equipment oversight, and administrative support. It plays a key role in maintaining continuous operations, driving improvement initiatives, supporting commercial growth, and upholding strict safety and compliance standards.

Requirements

• Associate degree
• 4 - 6 years Job Experience
• Ability to relate to people
• Knowledge of paper machines
• Knowledge of chemical applications
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Manages Conflict - Handling conflict situations effectively, with a minimum of noise
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations

Responsibilities

• Optimize Chemical Application and Process Performance
• Ensure Equipment Reliability and Inventory Readiness
• Deliver Outstanding Customer Support and Service
• Maintain Accurate Documentation and Reporting
• Champion Safety, Compliance, and Knowledge Sharing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree