Customer Delivery Engineering Technical Leader

Teleperformance • Newton Square, PA

77d

About The Position

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. You will become a key contributor in making that happen.

Requirements

• Cisco DNAC/Catalyst Center: Provisioning, assurance, and general operations/maintenance of DNAC.
• Software Defined Access (SDA): In-depth knowledge of LISP, SDA components, micro-segmentation, and DNAC/ISE integration, including design, deployment, and troubleshooting.
• Catalyst 9000 Switch Family: Hands-on experience with models such as 9200-CX, 9300, 9500, and 9600.
• IPv4/IPv6 Routing: Comprehensive understanding of protocols including BGP, IS-IS, and OSPF.
• Onsite role in Newton Square, PA office.

Nice To Haves

• IPv4/IPv6 Multicast: Experience in multicast technologies is highly desirable.
• Scripting/DevOps: Proficiency in Python, Ansible, and/or Robot framework is a valued asset.

Responsibilities

• Deliver critical business services that empower customers to achieve their strategic objectives.
• Act as trusted advisors guiding customers to reduce risks, foster innovation, and optimize network performance.
• Transform network architectures for clients.
• Build customer deliverable documentation including High Level Design (HLD), Low Level Design (LLD), and Implementation/Change Management Plans.

Benefits

• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs

What This Job Offers

• Job Type: Full-time
• Industry: Administrative and Support Services