Customer Data Strategist

Slalom•Phoenix, AZ

67d•$122,000 - $189,000

About The Position

We are open to hiring in many U.S. locations and travel will be contingent on client needs. Who You'll Work With A team focused on transforming customer experience through data-driven strategy and activation. You will work closely with business stakeholders, marketing leaders, data architects, data engineers and AI teams to design customer data flows, data products and data enabled capabilities that improve personalization, marketing performance, and digital experiences. Role: Customer Data Strategist / Architect Target Level: Consultant or Senior Consultant What You'll Do Translate marketing, advertising and CX goals into actionable data strategies, advising on identity resolution, consent, segmentation, personalization, and activation to improve targeting, ROI measurement, and customer experience Define and design scalable data architectures for Customer 360, ensuring alignment across CDPs, cloud data warehouses, and marketing platforms Collaborate with data engineering and architecture teams to shape solution design, ensuring alignment with business goals and technical feasibility Facilitate workshops and discovery efforts to understand client data maturity, shape actionable requirements, and ROI considerations Contribute to go-to-market content and delivery efforts for data-driven CX, marketing, and loyalty programs About Slalom Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. We team with leaders who expect more. So we bring more. From strategy through delivery, our agile teams across 52 offices in 10 countries collaborate with you to bring powerful customer experiences, innovative ways of working, and new products, services, and businesses to life. Every day, we work at the forefront of industry, combining our deep roots in technology and data, to help you tackle challenges, improve operations, and drive sustainable growth. We work to discover your singular "why," understand your customers - and your customer's customers - to chart a course for action that is true to who you are. Your ambitions become our North Star. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For nine years running. Learn more at slalom.com.

Requirements

4-7 years of experience in customer data strategy, marketing technology, or data architecture roles
Familiarity with CDPs (e.g., Segment, Amperity, Salesforce, Tealium, Hightouch), cloud data platforms (e.g., AWS, Snowflake, Databricks, BigQuery) and their role in modern marketing data architecture
Strong understanding of how customer data flows from refinement to activation, including preparation for analytics, predictive modeling, and orchestration across CDPs, identity resolution, consent management, segmentation, and cross-channel experience platforms.
Experience translating business needs into scalable data requirements and collaborating across technical and non-technical teams
Ability to lead client-facing workshops and translate complex data topics for non-technical stakeholders
Excellent written and verbal communication skills with comfort presenting to senior audiences

Responsibilities

Translate marketing, advertising and CX goals into actionable data strategies, advising on identity resolution, consent, segmentation, personalization, and activation to improve targeting, ROI measurement, and customer experience
Define and design scalable data architectures for Customer 360, ensuring alignment across CDPs, cloud data warehouses, and marketing platforms
Collaborate with data engineering and architecture teams to shape solution design, ensuring alignment with business goals and technical feasibility
Facilitate workshops and discovery efforts to understand client data maturity, shape actionable requirements, and ROI considerations
Contribute to go-to-market content and delivery efforts for data-driven CX, marketing, and loyalty programs