Customer Cost Manager

Overwatch Mission Critical • Dallas, TX

13d

About The Position

Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the national veterans business development council (NVBDC), offering construction professional services, talent acquisition, and general contractor for the mission-critical infrastructure industry.
Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job. It's purpose.

Requirements

• Demonstrated expertise in project-based cashflow analysis and financial forecasting, preferably within construction, engineering, or datacenter development.
• Strong understanding of contract sums, change order management, and payment application processes.
• Exceptional attention to detail and ability to reconcile financial data with project schedules.
• Demonstrated experience in construction procurement, buyout management, and competitive bidding, preferably within large-scale projects or datacenter environments.
• Strong analytical skills for bid leveling, scope breakdown, and market pricing analysis.
• Knowledge of performance bonds, insurance requirements, and risk management in subcontractor selection.
• Proficiency in procurement scheduling and documentation, with attention to detail in preparing TOF packages and tracking budget/award data.
• Effective communication and coordination skills for working with internal teams, GC, vendors, and customer representatives.
• Demonstrated experience in construction billing, pay application management, and invoice support, preferably within large-scale projects or datacenter environments.
• Proficiency with Procore or similar project management/billing platforms.
• Excellent organizational skills and attention to detail, with the ability to compile comprehensive support packages and reconcile documentation.
• Effective communication and coordination skills for working with internal teams, GC, vendors, and customer representatives.
• For roles that require on-site presence or travel between work locations as an essential function of the position, candidates must possess and maintain a valid driver’s license appropriate for the role and be eligible to operate a motor vehicle in accordance with applicable laws.
• Demonstrated ability to communicate effectively in a professional work environment, including preparing written reports and documentation, conveying information clearly to team members, clients, and stakeholders, and responding appropriately to verbal and written communications related to job duties.
• Must be able to walk, stand, stoop, twist, bend, and climb stairs or ladders for extended periods while navigating uneven, unpaved, or obstructed terrain.
• Must be able to lift, carry, push, or pull up to 50 pounds on an occasional basis.
• Must be able to drive between job sites and access all areas of an active construction zone, including raised platforms, scaffolding, and confined spaces.
• Must be able to tolerate exposure to outdoor weather conditions, dust, and construction-related noise, vibrations, and odors.
• Must be able to communicate effectively with contractors, engineers, and site personnel, and maintain situational awareness in high-activity environments.
• Personal protective equipment (PPE), including hard hats, safety vests, hearing protection, and steel-toe boots, is required.
• Must have sufficient visual acuity to read drawings, specifications, and safety signage, and to observe site activity.

Responsibilities

• Enable accurate, cross-quarterly, and annual spending plans for the "Zeus" project by meticulously preparing and maintaining comprehensive cashflow forecasts.
• Develop and maintain detailed monthly cashflow statements that accurately reflect the project's financial status
• Conduct monthly reviews of the cashflow against the established project schedule and submit the updated forecast for management review.
• Break down project scope into proposed contract packages, ensuring all SOW (Scope of Work) is covered and cost competitiveness is maintained.
• Identify proposed contractors and coordinate the competitive bidding process (2–3 bids per scope unless otherwise approved), including bid leveling, detailed bid breakdowns, and comparison of all bids.
• Maintain up-to-date market pricing data and track budgeted versus awarded values for each package, recording buy-out savings if applicable.
• Prepare and submit completed TOF (Tenant Order Form) packages for recommended contractors, including all required substantiation, bid return cover letters, breakdown of rates, general conditions, unit rates, subcontractor quotes, labor rates, overhead/profit markups, and equipment/plant rates.
• Verify that proposed subcontractors can provide performance bonds or meet insurance requirements (or confirm Subcontractor Default Insurance coverage as applicable), and ensure all contractual obligations are followed.
• Collaborate with GC, vendors, and internal teams to expedite the approval process and ensure all procurement activities comply with Zeus’s requirements and Compass standards.
• Accurately prepare and submit monthly invoices to Zeus for all customer-driven changes (77s), including GC pay applications and other vendor invoice support, ensuring all costs incurred and applicable Compass fees are included.
• Collect GC pencil copy by the 20th of each month. Coordinate with GC and the project teams to arrange pay app reviews and site walks (no later than the 25th of each month), ensuring SOV line items are reviewed and agreed by all parties.
• Gather, organize, and compile all required supporting documentation for each invoice
• Utilize Procore to track approved commitments with the customer, GC/vendor commitments and costs, and monthly invoicing, ensuring all billing data is accurately entered and maintained.
• Ensure all billing activities and documentation comply with Zeus’s requirements and internal Compass standards, maintaining high levels of accuracy and completeness.

Benefits

• We offer a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, 401(k) plan, and paid time off.
• There will be a daily per diem (7 days a week) to help with food and lodging.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed