Customer Contact Scheduler

Magna International • Clinton, TN

400d

About The Position

The Customer Contact Scheduler at Magna International Inc. plays a crucial role in ensuring the timely delivery of quality products by acting as a liaison between customers, shipping and receiving, and production. This position is essential for coordinating Just-In-Time (JIT) shipments, managing customer requests, and maintaining inventory accuracy, all while meeting specific customer requirements.

Requirements

• Prior Inventory Control experience, preferably in manufacturing
• Experience with inventory flow and JIT principles
• Automotive background preferred
• 2-5 years' experience in a related field
• Ability to work overtime hours is required

Nice To Haves

• Bachelor's Degree
• Technical education in APICS or MRP systems

Responsibilities

• Coordinate JIT product shipments against customer releases and purchase orders
• Coordinate special customer requests and respond accordingly
• Monitor Eagle Bend delivery/service performance and take corrective action as needed
• Conduct perpetual inventory analysis and investigate shortages/overages
• Participate in regular scheduled physical inventories and cycle counts
• Coordinate new program launches to ensure timely delivery and customer-specific requirements
• Coordinate program build-outs of old product lines and bank builds as needed
• Answer customer portals at scheduled times accurately

Benefits

• Profit sharing
• Paid holidays
• Health insurance
• Dental insurance
• Tuition reimbursement
• Parental leave
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree