Peoples Gas-posted 8 months ago
$23 - $26/Yr
Full-time
Remote • Chicago, IL
Utilities

Peoples Gas, a subsidiary of WEC Energy Group, is seeking a Customer Consultant in our Chicago, Illinois location. The hourly rate starts at $23.65, with the opportunity for performance increases and additional differential pay for bilingual (Spanish) candidates who pass the bilingual assessment. Our bilingual positions start at $25.15 an hour. There may be a remote work option for this position after successful completion of training and meeting performance goals.

  • Handle On/Off Orders while receiving and verifying information for customers.
  • Coordinate schedules for gas service when necessary.
  • Handle customer billing inquiries over the telephone regarding where to pay bills and billing details.
  • Report emergencies and outages to the appropriate service department.
  • Respond to customer inquiries and provide appropriate safety information.
  • 1+ years Customer Service Experience
  • High School Diploma, HSED, or GED is Required.
  • Proficient at understanding verbal and written Spanish language.
  • Competitive pay starting at $23.65 per hour
  • Benefits including medical and prescription, dental, vision, retirement and more
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