Prattville - Customer Concierge - Full Time

Long-Lewis Automotive Group • Prattville, AL

5h

About The Position

We are seeking a friendly and helpful Receptionist (Customer Concierge) to
manage incoming calls, assist customers, and support our team. The ideal
candidate will have a customer service background and a basic understanding of
automotive service.

Requirements

• Previous experience in customer service, administrative, clerical, or call center roles.
• Strong phone and written communication skills.
• Proficient computer skills.
• Courteous and pleasant demeanor with excellent interpersonal skills.

Nice To Haves

• Familiarity with automotive sales/service is a plus.

Responsibilities

• Answer incoming telephone calls in a warm and professional manner.
• Gather relevant information to efficiently transfer calls to the appropriate person.
• Log missed calls and  ensuring follow-up as needed.
• Take messages and send/receive electronic communications.
• Provide exceptional customer service to enhance client satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees