Customer Care Tech I/II PRN

Intermountain Health • Butte, MT

382d • $35,006 - $45,510

About The Position

The Customer Care Tech I/II PRN position at Intermountain Health involves providing essential receptionist and clerical support within a healthcare setting. The role focuses on preparing and coordinating patient records, managing supply inventories, and ensuring efficient scheduling of appointments. This position is critical in supporting nursing and ancillary departments by maintaining adequate supply levels and promoting the organization's mission and values.

Requirements

• High School Diploma or GED is required.
• Ability to effectively communicate both orally and in writing.
• Proficiency in operating computers and other office equipment.
• Ability to see and read computer monitors and documents.
• Capability to remain sitting or standing for long periods of time.
• Physical ability to lift and transport objects and office supplies, and perform bending, kneeling, and reaching.

Responsibilities

• Provide receptionist and clerical support in preparing and coordinating patient records.
• Answer phones and schedule appointments for patients.
• Establish, inventory, and replenish adequate supply levels for nursing and ancillary departments.
• Document all supply replenishment activities and enter issues/credits for patient care equipment and charges.
• Process patient and supply charges for interfacing and day-close activities.
• Monitor, rotate, remove, and document outdated and overstocked supplies, checking for damage.
• Enter supply replenished par level forms to support daily activities.
• Verify inventory and control levels for nursing and ancillary departments.
• Physically stock and pick needed supplies for delivery to departments.
• Promote the mission, vision, and values of SCL Health and abide by service behavior standards.
• Perform other duties as assigned, including floating to other departments if necessary.

Benefits

• Comprehensive benefits package covering a wide range of wellness programs.
• Support for living healthy, happy, secure, connected, and engaged.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED