Customer Care Specialist

Serenity Mental Health Centers-posted about 7 hours ago

$25 - $27/Yr

Full-time • Entry Level

Denver, CO

101-250 employees

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

As a Customer Care Specialist , you’ll work closely with patients undergoing Transcranial Magnetic Stimulation (TMS) treatment — a non-invasive, FDA-approved therapy for depression and other mental health conditions. You’ll be a calming, consistent presence throughout their care experience.

Deliver one-on-one support during patient treatment sessions
Operate and monitor TMS equipment (training provided)
Encourage patients using positive tools like journaling, goal-setting, and mindfulness
Maintain accurate session records and communicate with medical staff
Create a warm, supportive environment for every patient

2+ years of full-time professional experience (any industry)
Clear, professional verbal and written communication skills
High level of empathy, patience, and emotional resilience
Punctual, dependable, and open to feedback
Must be authorized to work in the U.S.
Background check and drug screening required

Customer service, hospitality, education, retail , or similar people-facing roles
A passion for supporting others through tough times
Strong emotional intelligence and a calm, kind demeanor

90% employer-paid medical, dental & vision
10 PTO days (15 after 1 year) + 10 paid holidays
401(k)
Rapid promotion opportunities as we grow
Positive, mission-driven culture where your contribution matters

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Customer Support Specialist Resume Examples

•

Customer Support Specialist Cover Letter Examples

Customer Care Specialist

Job Search Resources

Tools

Career Hubs

Guides

Company