Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families. Who Thrives in This Role? You’ll love this job if you’re: 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value. 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools. ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication. 🤝 A helper – You’re patient and understanding, committed to creating positive interactions. 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity. 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed.