Customer Care Specialist (Work From Home)

Spade Recruiting • Columbus, GA

18h • Remote

About The Position

We’re expanding our remote team and looking for motivated individuals who want flexibility without sacrificing growth. In this role, you’ll connect with clients who have already expressed interest in learning about their benefit options — no cold outreach, no door knocking, just meaningful conversations.
If you’re exploring a career change, need more control over your schedule, or want a new opportunity with real upside, this could be the move that fits your life.

Requirements

• Quick learners who adapt well in a fast-moving environment
• Goal-oriented individuals motivated by growth
• Strong communicators who enjoy helping people
• Self-starters who can work independently
• Solution-focused thinkers who handle challenges professionally
• Prior industry experience is helpful but not required
• Team players who contribute positively to the culture

Responsibilities

• Act as a trusted point of contact for clients regarding their coverage
• Assist with account updates, service requests, and claims support
• Assess client needs and guide them toward appropriate protection solutions
• Coordinate appointments and maintain organized client records
• Stay current on available programs and digital tools

Benefits

• Fully Remote
• Career-Changer Friendly
• Structured Onboarding
• Performance-Based Earnings
• Qualified Leads Provided
• Renewal Income Potential
• Benefits Package Available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed