Customer Care Specialist
Drb Systems•Elkridge, MD
464d
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About The Position
The Customer Care Specialist at DRB Systems LLC plays a crucial role in enhancing customer experiences and ensuring operational excellence within the car care industry. This position involves managing customer service standards, addressing complex customer issues, and collaborating with various teams to improve service quality and productivity. The specialist will also be responsible for tracking customer feedback and implementing strategies to foster customer retention and satisfaction.
