Customer Care Specialist II (Autotrader/KBB)
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Customer Care Specialist II helps customers via an inbound call queue, support ticketing systems, and/or through established customer engagement. Develops and maintains positive relations with customers. Responds to customer inquiries regarding company products, features, and/or services. Addresses fulfillment, billing, account management, technical, and configuration issues. Refers complex, unexpected, or recurring issues to internal experts as required to ensure prompt and effective resolution. This is a fully remote position-must be able to work any shift during business hours, currently Monday through Saturday 8am-8pm EDT (hours subject to change to meet business needs).
