Customer Care Specialist I - Property Management
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About The Position
AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves. The Customer Care Specialist I will work directly with our customer base as the face of AppFolio. You'll empower property managers by delivering exceptional service and product support that drives customer satisfaction and retention. This is a high-impact role where you'll solve problems, provide guidance, and create promoters of our platform every single day.
